IT managers have the most difficult management role in a company. Unfortunately there is usually no one around who can help a struggling IT manager or CIO, , , or who is able to develop young IT managers.
IT success is achievable when you have a process to follow, knowledge and insight about what you need to do, and tools to help you execute. The problem for decades is that you couldn’t find practical training to learn how to manage an IT organization successfully.
The IT Manager Institute was created in 2003 to address this problem and has been making a positive impact. Thousands of IT managers around the world use our proven processes and tools to help them achieve more IT success.
The program follows a structured IT Management Process™ and includes all the management tools you need to give you guidance and confidence in managing any IT organization.
CLICK HERE to download our IT Manager Institute brochure
Confidence comes with success. Everything you will learn and receive in the IT Manager Institute was built to achieve IT success.
All processes and tools were developed and used in real IT manager and CIO management situations, , , there is no theory, , , just practical resources that are easy to use and that work.
Training is straightforward and gives IT managers comprehensive instruction on:
– what to do to achieve IT success
– how to go about it
– tools and examples to help you execute immediately
Follow our IT Management Process™ and you will achieve more IT success.
The Institute is available in classroom and online self study version. Each version includes identical presentation material and bonus resources along with the ability to take the IT Business Manager Certification (ITBMC) exam.
ITBMC status recognizes something very important. It represents you understand the importance of your IT organization to deliver business value and to manage the business of IT support versus managing technology. This is a huge difference and part of what distinguishes highly successful IT managers from others.
Go to our Schedule Page to register.
Session 1 – IT Manager Foundation
Learn about the Triple Threat to IT Success™, key traits of a successful IT manager, and about the work behavior dynamics of IT employees that both help and hinder their efforts. This foundation material will help you understand “why” things happen as you learn best practices in how to manage technology resources effectively.
Session 2 – IT Assessment
The key to success is knowing what to do and what you can do. Follow a proven formula to determine the needs and issues of your business client plus your IT organization’s capability and capacity to support the client. Only then can you develop an appropriate IT strategy. We will share an IT assessment process and tools developed to conduct over 40 company acquisition assessments and a case study will make it all very real.
Session 3 – IT Strategy
Don’t wait to be asked, , , develop your IT strategy now and gain senior management’s respect. This step is key in aligning your IT focus with business need and objectives. We even give you tools to help you prioritize your work. Follow the steps in Sessions 2 and 3 and your IT organization is guaranteed to be in sync with your company’s needs.
Session 4 – IT Project Management
Delivering projects successfully is the key to credibility. Use simple techniques and tools to manage projects effectively and you will separate your organization from others. Included are tools and templates that help you manage successful projects as well as project portfolio resources to communicate project status and value derived from your organization’s efforts.
Session 5 – IT Organization
Build an appropriate team to support the business and start by conducting a skills inventory that defines both the skills you need on your team and what you have. Understanding this allows you to focus on the gaps to start achieving more success quicker and more reliably.
Session 6 – IT Staff Motivation & Development
Learn to motivate your staff like never before, , , and with little or no money. Motivating employees doesn’t require lots of money but it does require an understanding of what motivates IT employees and how to go about it. You may not realize it but teamwork is not a natural thing or easy for most IT employees. Learn why and use a few proven techniques to start building a world class support team. A motivated staff can do powerful things and they will “walk through fire” for their manager.
Session 7 – IT Processes
Sound processes can make all the difference in your IT organization’s productivity and success. In fact, there are key change management processes that are required to help your team deliver IT support successfully. Use our proven IT support processes to simplify your life and to boost your team’s productivity and success.
Session 8 – IT Policies and Procedures
You may not like policies and procedures, but they can save you and your company lots of pain and reduce risk. Learn to develop simple policies that work for your company plus we will give you dozens of policies and procedures you can modify for your own use.
Session 9 – IT Budgeting
Budgeting must become a skill of every IT manager because the key to the hearts of senior executives is the financial side of the business. A quick accounting primer gives you the basics of what you need to understand about senior management’s perspective and the tools they use to monitor a company’s financial performance. Then you will learn to use simple tools and techniques to streamline your budgeting process and develop budgets you can be highly confident in achieving. Budgeting is going to be much faster and easier with insider knowledge and tools from an experienced manager.
Session 10 – IT Asset Management
Tracking the technology resources of your company is an important part of managing your IT support business. Get organized and keep it simple. These straightforward processes and tools will help you focus this part of your business in an effective way.
Session 11 – Technology Cost Saving Strategies
Every company has significant cost saving opportunities, , , and your IT organization offers real leverage across the company you should take advantage of. Learn where the leverage points are and go after cost savings that more than pay for your IT Manager Institute class.
Session 12 – IT Measurements
Key measurements can help you better understand your IT support business and improve your support focus. Learn to track and report meaningful data. Simple tools will help you show IT value and the successes you are achieving in such a simple way you will wonder why you haven’t been doing this already.
Session 13 – IT Communication
Communicating effectively is more about knowing what to communicate and how to present it than anything else. It is one of the key skills that can literally boost your career. What’s difficult is that most IT managers aren’t strong communicators nor do they see the need to be. Use our simple techniques to improve your communication skills to start developing stronger relationships with your clients.
What you will receive
In both the classroom version and the self study version you receive the following plus over $1,000 in additional bonus resources:
A. Presentations of the sessions described above
B. Slides presentation notebook
C. Tools Handouts notebook
D. 30-Day Action Plan
E. IT Management Process™ card
F. IT Manager Institute flash drive (a download file in the self study version) containing:
– IT Management-101: fundamentals to achieve more
– IT Strategy: align your IT vision for business value
– What To Look For in a CIO: get more value from your IT investment
– IT Project Management: a practical approach
– IT Organization: right-size your organization for success
– IT Staff Motivation and Development: build a world class team
– IT Budgeting: operational and capital budgeting made easy
– IT Asset Management: tracking technology assets
– IT Due Diligence: merger and acquisition discovery process
– IT Assimilation: consolidating redundant technologies
– Technology Cost Saving Strategies
– Practical IT Policies and Procedures
– Mike Sisco’s IT Manager Articles Collection
– IT Management Models
– - NEW - 21 Secrets Every IT Manager
Should MUST Know
IT Manager ToolKit (102 management tools and templates)
– IT Business Dis-connect Executive Report
– IT Due Diligence in Mergers and Acquisitions
– IT Due Diligence Executive Report
Sample 20 Minute IT Manager e-Learning sessions:
– IT Management Process
– Maintain an IT Initiatives Portfolio
– Fast Start for a New IT Manager
– Risk Management Overview
– Understanding IT Employee Work Behavior
G. ITBMC exam
H. Future discounts to MDE products
ALSO available in online SELF STUDY format
We created the IT Manager Institute Self Study program so any IT manager in the world has access to the most practical training to succeed in the most difficult management role in a company – IT manager.
We know that many can’t afford the time or travel expense to attend the live classroom version so we created the self study version to ensure every manager who wants to invest in developing key IT management skills to achieve more success has the ability to. The self study requires no travel or time away from your office and it is one of the most cost effective ways to improve your IT management success. CLICK HERE to learn more.
Go to the Training Schedule Page to register.
Visit the Photos Page to see testimonials and class photos.